PRIVACY POLICY
Your Finance Lounge
Last updated: 9 October 2026
1. Our commitment to your privacy
At Your Finance Lounge, we believe that understanding your money should feel simple, supportive and accessible. We also believe that your personal information deserves to be treated with care and respect.
This Privacy Policy explains how Your Finance Lounge collects, uses, stores and protects personal information when you visit our website, access our educational resources, enrol in courses, subscribe to updates, purchase products or engage with our services.
We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
Website: www.yourfinancelounge.com.au
Business operator: Justresse finance Solutions
Contact email: hello@yourfinancelounge.com.au
2. What information we collect
Depending on how you interact with Your Finance Lounge, we may collect:
Your name and contact details, including your email address and phone number.
Information you provide when submitting an enquiry or contact form.
Details associated with course enrolments, purchases and learning activity.
Information you provide when downloading resources or subscribing to updates.
Booking information and relevant details you choose to share during Money Coaching enquiries or sessions.
Payment and transaction information, such as purchase confirmations and payment status.
Website usage information, including browser type, device information, pages visited and interactions with our website.
We aim to collect only the information reasonably necessary to provide our services and respond to your enquiries.
We do not generally require sensitive personal information to access our educational resources. If you choose to share sensitive information during an enquiry or coaching session, we will handle it with appropriate care and in accordance with applicable legal requirements.
3. How we collect information
We may collect personal information when you:
Visit or interact with our website.
Complete a contact or enquiry form.
Subscribe to our newsletter or educational updates.
Download a financial education resource.
Register for or participate in an online course or workshop.
Purchase a book, course or other product.
Book or participate in a Money Coaching session.
Communicate with us by email or through other channels.
We may also receive limited information from service providers that support our website, bookings, payments, courses and communications.
Where practical and lawful, you may browse our publicly available educational content without identifying yourself.
4. How we use your information
We may use personal information to:
Respond to questions and enquiries.
Provide access to courses, downloads, workshops and other educational resources.
Process purchases, bookings and transactions.
Deliver Money Coaching services.
Send service-related communications and important updates.
Provide newsletters, educational content and promotional information where permitted.
Improve our website, resources, courses and visitor experience.
Maintain appropriate business and financial records.
Protect our website and services from misuse or security threats.
Meet applicable legal and regulatory obligations.
We will not use your personal information for unrelated purposes unless permitted by law or with your consent where required.
5. Email subscriptions and marketing
If you subscribe to Your Finance Lounge updates, we may send you financial education tips, podcast announcements, new resources, course information and other relevant updates.
We aim to make these communications helpful and relevant.
We send marketing communications in accordance with applicable Australian laws, including the Spam Act 2003 (Cth).
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our communications or by contacting us directly.
Unsubscribing from marketing does not prevent us from sending essential communications relating to purchases, course access, bookings or services you have requested.
6. Courses, downloads and purchases
When you enrol in a course, download a resource or purchase a product, we may collect information necessary to complete your transaction, provide access and support your experience.
Our website and course services may use third-party platforms to manage enrolments, payments, content delivery and customer accounts.
Where payments are processed through external payment providers, your payment details are handled in accordance with the relevant provider's privacy and security practices.
We may retain transaction records where necessary for accounting, administration and legal obligations.
7. Money Coaching and personal information
If you enquire about or participate in Money Coaching, you may choose to provide information about your financial circumstances, goals, income, expenses or other relevant matters.
We use this information to understand your enquiry and provide the educational support or coaching services you have requested.
We ask that you do not submit bank account passwords, online banking credentials or other highly sensitive information through general website contact forms.
Money Coaching and financial education are separate from regulated lending services. Where you request lending assistance through Your Finance Broker, different information collection requirements and privacy arrangements may apply.
8. Sharing your information
We do not sell personal information to third parties.
We may share information with trusted service providers where reasonably necessary to operate Your Finance Lounge, including providers of:
Website hosting and course delivery.
Payment processing.
Email marketing and communications.
Booking and administration systems.
Website analytics and technical support.
Accounting, legal and other professional services.
We may also disclose information where required or authorised by law.
If you request an introduction to Your Finance Broker or another service provider, we will explain the proposed referral and seek any consent required before sharing your information.
Service providers are expected to handle personal information appropriately and in accordance with applicable privacy requirements.
9. Cookies and website analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.
Cookies are small files stored on your device when you visit a website.
Depending on the services enabled, these technologies may help us:
Maintain website functionality.
Understand which pages and resources visitors find useful.
Measure website traffic and performance.
Improve navigation and user experience.
Support marketing and communication activities.
You can manage or restrict cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.
Where additional consent is required for particular tracking technologies, we will seek that consent.
10. Third-party websites and platforms
Your Finance Lounge may provide links to external websites and platforms, including podcast services, YouTube, social media channels, book retailers and other educational resources.
These services operate under their own privacy policies and terms.
We encourage you to review the privacy practices of external websites before providing personal information.
We are not responsible for the privacy practices of third-party websites that we do not control.
11. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Information may be stored through secure business systems and third-party service providers used to operate our website and services.
We use reasonable administrative and technical safeguards appropriate to the information we handle.
While we take privacy and security seriously, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, or as required by law. When information is no longer required, we take reasonable steps to delete or de-identify it where appropriate.
12. Overseas storage and service providers
Some third-party technology providers used by Your Finance Lounge may store or process information outside Australia.
This may include website hosting, email communications, course delivery, analytics and payment services.
Where overseas disclosures occur, we will take reasonable steps required by applicable privacy laws to protect personal information.
13. Children and young people
Your Finance Lounge is committed to making financial education accessible to people at different stages of life, including young people.
Some of our educational content and products are designed for teenagers and families.
We encourage parents and guardians to support younger users when accessing online courses, making purchases or providing personal information.
Where parental or guardian consent is required by law or appropriate to the circumstances, we will seek it.
We aim to limit the personal information collected from young people to what is reasonably necessary to provide the relevant service.
14. Accessing and correcting your information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to certain requests.
We will respond in accordance with applicable privacy laws and explain any lawful reason if we cannot fulfil a request.
You may also contact us to ask about the deletion of information that is no longer required, subject to any applicable legal or recordkeeping obligations.
15. Privacy concerns and complaints
If you have a question or concern about how Your Finance Lounge handles your personal information, please contact us using the details below.
We will review your concern and aim to respond within a reasonable timeframe.
If you are not satisfied with our response, and the Privacy Act applies to the matter, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
OAIC website: www.oaic.gov.au
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.
The latest version will be available on our website, with the date of the most recent update shown at the top of the page.
We encourage you to review this policy periodically.
17. Contact us
For privacy-related enquiries, requests or concerns, please contact:
Your Finance Lounge
Business operator: Justresse finance Solutions
Contact email: hello@yourfinancelounge.com.au
Website: www.yourfinancelounge.com.au
We appreciate the trust you place in Your Finance Lounge and are committed to treating your personal information with care.